Privacy Policy

Platpro Privacy Policy

Privacy Notice

This privacy notice for Platpro Ltd (doing business as Platpro) ('Platpro', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

  • Visit our website at https://www.platpro.com, or any website of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@platpro.com.

1. What Information Do We Collect?

We collect personal information that you provide to us. Personal Information Provided by You includes names; email; addresses; job titles; usernames; contact preferences; billing addresses; contact or authentication data; debit/credit card numbers; passwords; mailing addresses; phone numbers. We do not process sensitive information. Payment Data is stored by Stripe, and their privacy notice can be found at: https://stripe.com/gb/privacy.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. This includes facilitating account creation and authentication, delivering services, managing orders, requesting feedback, and protecting our Services.

3. What Legal Bases Do We Rely On to Process Your Personal Information?

We process your personal information based on consent, performance of a contract, legitimate interests, legal obligations, and to protect vital interests. For EU or UK residents, we comply with GDPR and UK GDPR guidelines.

4. When and With Whom Do We Share Your Personal Information?

We may share your personal information during business transfers or with third parties as described in this section.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and other tracking technologies to collect and store your information. More details are available in our Cookie Notice: https://platpro.com/cookies.

6. How Long Do We Keep Your Information?

We keep your information as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

7. How Do We Keep Your Information Safe?

We aim to protect your personal information through organisational and technical security measures, but no electronic transmission is 100% secure.

8. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 years of age.

9. What Are Your Privacy Rights?

In certain regions, you have rights to access, review, change, or terminate your account. Further information can be requested at https://platpro.com/contact.

10. Controls for Do-Not-Track Features

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

11. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at contact@platpro.com or by post to: Platpro Ltd, 20-22 Wenlock Road, London, N1 7GU, United Kingdom.

13. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: https://platpro.com/contact.